St. Mark Village

Moving my 84-year-old mother into St. Mark Village was one of the best decisions our family has ever made. Like many families, we were nervous about our mother leaving the home she had lived in for decades. While we knew it was time, we also knew it would be an enormous life transition. We were hopeful she would settle in over time, we never imagined how quickly she would come to love it. From the very beginning, the move-in experience was exceptional. Every person we encountered was patient, welcoming, kind, and genuinely invested in making sure my mom felt comfortable. They didn't just help her prepare to move into a a condo, they helped her feel at home. As her daughter, I truly felt like I had a personal move-in liaison throughout the entire process. Every question was answered, every detail was anticipated, and the transition was far less stressful than we ever imagined. Today, just a few months later, she tells us all the time how happy she is. She has made friends, enjoys the beautiful campus, loves the activities, and absolutely LOVES the food (we hear about it almost daily!). The sense of community has been incredible. After losing our father and eventually giving up the ability to drive, life in her home had become increasingly isolating. She often tells us that the independence she has now is worlds different. She independently attends chapel, which truly feels like a real church service, something you can't say about every retirement community. She can get her hair cut and colored, pick up and send mail without leaving campus, have her medications delivered through their Walgreens partnership, and enjoy multiple dining options, including what feels like a fine dining restaurant with rotating chef-inspired menus, along with several daily staple options, full-course meals, a casual café, and even a coffee house and pizza restaurant opening soon. She has regained so much of the independence and social connection that had gradually been slipping away. What has impressed us even more is seeing the value of a true continuing care retirement community when life takes an unexpected turn. Shortly after moving in, my mom faced a serious medical issue that required hospitalization and surgery. Knowing she was returning to a community designed to support older adults - with caring staff, resources close at hand, and a system built around aging in place - gave our entire family tremendous peace of mind. We simply couldn't imagine navigating that experience if she were still living alone. As an adult daughter, there is no greater gift than hearing your parent say, "I love living here." If you're considering St. Mark Village for yourself or someone you love, I cannot recommend it highly enough. The beautiful campus is only part of what makes it special. The people are what truly make it feel like home, and they have exceeded our expectations in every possible way.

Jeff the Social Service Coordinator was incredible throughout my client’s stay. He consistently went above and beyond to assist and always handled everything in a timely and efficient manner. I never once had to follow up or remind him to complete anything — his reliability and follow-through were exceptional. My client was very nervous about being in a rehab setting, and Jeff made her feel comfortable, supported, and at ease from the beginning. He was attentive, compassionate, and highly professional every step of the way. We truly cannot say enough good things about him. Thank you, Jeff, for your compassion, professionalism, and outstanding care.

We continue to be increasingly floored by the experience at St. Mark Village! After touring numerous facilities, Dad and Mom knew that St. Mark Village was home during their very first visit. Their first 5+ years in Independent Living were phenomenal. They immediately got plugged in to the fantastic activities and developed deep friendships with staff and residents. In 2025 they moved over to Highland Lakes Assisted Living. In this smaller environment, the family feel is even more prominent. The staff operates as a family not only with one another but also with the residents and even the families of the residents. It is hard to describe how fully invested they are. The culture is second to none! Falls and hospital stays required that Dad be cared for in Skilled Nursing/Rehab for an extended period. Just as in the Assisted Living, the staff in the Healthcare facility embraces the residents and their families with genuine passion, care, and absolutely the "best in class" therapy. Not only did they nurture Dad back to a place that no doctor believed he could achieve, but they also made provisions for him to return to Assisted Living. We chose St. Mark Village for the culture and everything that it stands for but when a resident needs a higher level of care, that is where the rubber hits the road - and where St. Mark Village totally shines. The way that the staff loves my parents has taught me to embrace this time with them even more than I may have otherwise, had I not experienced their example of Christ's love. Thanks to each and every one of you. I wish that I could mention every exemplary staff member individually but there are so many, I know I would miss names. Y'all go far above your assigned roles and your passion is contagious! You are family...