Nurse’s Helping Hands Assisted Living Facility

I can’t say enough about what a blessing Nurse’s Helping Hands was in a time of great stress for our family. Jeanne and her staff provided a loving space for my father as he struggled with his health in what turned out to be his final months. He was not always the easiest resident, but this experienced and compassionate staff cared for him like a member of the family. Dad’s residency there provided a level of stimulation that helped him have some brighter days at the end. The facility is welcoming and provides continuous stimulation for its residents. They coordinated my dad’s care with hospice, with helped eased the burden on my mom and I, who were going through this for the first time. Thank you so much. Your care and compassion will be remembered always.

Was a referral service without any help OR suggestion to help my 80 mom ...they are motivated by the holy dollar..don't believe the name!

This ALF was nice 9 months ago! There's a handful of caring, hard-working aides. No R.N. at anytime on the premises. Breakfast and lunch are tolerable. Dinner is ½ sandwich and leftovers thrown into a broth that they call "soup"! No snacks. Bedrooms are too small for more than 2 beds and 2 wheelchairs. Activities consist of bingo 5 days/wk, karaoke 2 hrs/wk, and birthday cakes. Bedding changed once/wk, but beds are never made, otherwise. No physical therapy except a group exercise one hour/week. No outings even though they have a vehicle to take residents in. The outside and stained glass doors, etc. make it look elegant! Poorly managed and lots of falsehood. Not a safe place (7 falls in one month with 3 broken shoulders and hips)! Dirty and roaches in rooms. Machines keep breaking down, too. Don't trust them! Not a place I'd want to send a loved one to. I've been here for 6 months and I am leaving!

Nurse’s Helping Hands was my mom’s home for the final few years of her life. I so appreciate the watchful care of Jeanne and her staff, and the consideration and concern they had for my mom. Jeanne regularly communicated with me and my sisters and sent photos and updates of my mom participating in the NHH community over the years. She set up regular FaceTime visits for times I couldn’t visit in person, and when I could visit in person I was welcome to come at any time. In my mom’s final days of hospice care at NHH, the hospice nurse shared with me that she doesn’t have the highest opinion of many assisted-living facilities but that NHH stands out for having a staff that truly cares about their patients. This really stuck with me, and the care that Jeanne and her staff showed toward my mom is something that will stay with me always. A special shout-out to Andre the chef – who, to the very end, showed his kindness through his wonderful food. Andre, I’ll remember you always, too. ☺

My mom spent her last few years as a resident of Nurses Helping Hands and I honestly don't think a better comparable facility could be found anywhere. Every member of the staff is friendly and caring and knows each resident as an individual; there is definitely a feeling of family. Andre the chef is fabulous --he and his sweet treats were one of Mom's favorites, and as a previously "picky" eater, she ate nearly everything he prepared! The director, Jeanne always took the time to send photos of mom enjoying activities and celebrations, in addition to always being willing to set up video calls between mom and me while I was out of state. When it was time for mom to enter Hospice, knowing her end of life care could continue at Nurses Helping Hands was a huge relief. I will always be grateful for the love and care given to my mom at Nurses Helping Hands.