Manatee River Assisted Living

Our mother moved to MRALF eight months ago and is thriving in this environment. The staff is caring, supportive and she is treated with respect! Mom loves the food, has made friends and we are so pleased that is she content and healthy! The facility is clean and residents cared for!

No personal care. Not good medication management at all. They note daily activities-Not true. Ad says cable TV-No cable TV. Nobody in office on weekends for emergencies. Very poor communication between staff and Elizabeth, April or Dan. My husband fell four times and nobody in the office knew about it. There was blood on the wall two different times and family cleaned it each time when we would come in. No accident form was ever filled out. Office didn't know about it until I told them. Never enough staff especially on weekends. Meals are rarely on time and no dessert half the time. Beds not changed regularly. Family member changed the bed one time, blood stained. They claim "daily" housecleaning. That is not true. The common area (living room) furniture and floor is filthy. The furniture hasn't been dusted in the six months we were there. When I brought it up about the floor they had somebody come in and wash the floor. Shouldn't one of the owners or office staff inspect at least weekly? It's unsanitary. Most of the furniture in the living room and activity room is torn and filthy and sticky, along with the tables. The toilet in his room was clogged for three days while office staff were off and I finally called and talked to April who came down and cleaned it. Disgusting and unsanitary, to say the least. I could go on with more but I'm sure you got the message. Needless to say, we did not get our money's worth. There is NO activities at all on weekends. When Activity person is absent and there is no substitute, then have the office staff pitch in. We're paying for that for our loved ones. I would not recommend MRAL at all. Always excuses.... PS: The pictures in the ads (inside and out) must be from when it was new because it does not look like that now....

Our family had an in person tour and we thought the staff were very friendly and welcoming there. However the community just did not give us that cheerful and bright feeling.

The staff at this community were really flexible and helpful to our family. We did not witness the meals ourselves but they do offer three meals a day that could either be served in the dining room or be brought up to the residents room. Manatee River is in a great spot for this area, it is family owned and you definitely can tell.

My sister is here and is well cared for. Her needs are meet quickly and they will communicate with you as needed. They have many activities and know their residents.