Discovery Village Vero Beach

Lynette is a wonderful Activities Director. There are a variety of wonderful programs targeting all interests. She is open to suggestions.

Lynette is a wonderful activities director and does an amazing job setting up fun activities for us. She strives to make our lives better!

Thought we made the right choice or mom. Everything appeared so perfect. The staff, the food, living space… . Then reality. Charge twice for initial fee. 25 days in, sent to the hospital as a Jane Doe. 27 days between hospital and rehab. Two weeks later another ambulance trip to the hospital. Another 5 days pass and back to the hospital and no notification at all. Show up for a visit and find out, thanks for letting me know. So concern runs high. Between hospital trips stay overnight and discover that medication not administered. Facility admits may be more than they can provide. Add nursing at mom’s expense. Policy reimburses the care level fee after 14 days. Three months and can’t get any confirmation on credit amount. Mom moved out after spending $1,000’s on hospital and additional nursing. Still no credit issued for care fee. No credit for double charge of initial fee. Finally get a check but comes up short. Ledger shows charges for an extra day 2 weeks after moving out. Sad they need money from an 87 yo woman. Added: Got a response to go to their website after apologizing. Not happy at all as website got to a phone number to call. Left a number for them to call me, no contact. Called them and left a message and still no call.called again and insisted on talking to someone next level. Listened intently and took info to be called back. That was a joke, no call, been 3 weeks. I have a chain of emails including a ledger of mom’s account to show charges that are fraudulent. More than willing to share. Moved to another facility and the difference is mind blowing.

Looking into for a relative. Heidi gave us a tour. Very thorough and gave us information as to VA benefits were weren’t aware of. What we found was a place we’d be very happy in. Units are large, bright, and pet friendly! They are adding a new dog park to the grounds. The restaurant style dining room is beautiful. Atrium ceilings. But having past experience with independent and assisted living facilities for other family members, the big draw is the community. This is a community, everyone is engaged. Activities are plentiful and varied. Staff were fantastic, especially Heidi. Is it the Ritz? No. Is it a place I’d be happy to have a two bedroom 2.5 bath basically condo in with a screened porch over looking the pond. It sure is. We’ll be going to the Fat Tuesday party! The upcoming block party! We don’t live there yet, but we will. They always make us welcome.

This is one of the best facilities! The activities department is phenomenal. The residents always seem like they are having a great time!