Cypress Village

I had a really good experience at Cypress Village in Jacksonville. The staff is friendly and the residents are always treated with kindness and respect. You can tell the employees truly care about the people who live there and work hard to make them feel comfortable and welcome. Aziza and Alexandria were both great servers. They were always friendly, helpful, and made sure everyone had what they needed. They both have a positive attitude and do a great job taking care of the residents.

Love living here at Cypress Village. Staff kind & responsive. Campus well maintained. Great place to live. I need to acknowledge the great team of concierges — Carolyn, Shelly, Michele & Rebecca. They always have a smile & are willing to help. I also want to mention Heather in IHS who helped us set up emergency care plans. She was very helpful & knowledgeable. Juan in Maintenance is the best. He knows his stuff & works hard to resolve any problems.

I recently had the pleasure of working with the team at Cypress Village, and I cannot say enough good things about my experience. The community is well-maintained, welcoming, and truly focused on providing excellent service to its residents. I would especially like to recognize Tiffany Reno and Rachael Bedsole for their outstanding professionalism, kindness, and dedication. Both Tiffany and Rachael consistently went above and beyond to answer questions, provide assistance, and ensure that every concern was handled promptly and efficiently. Their commitment to resident satisfaction is evident in every interaction. The level of care, communication, and attention to detail demonstrated by the staff makes Cypress Village stand out. It's clear that the team genuinely cares about creating a positive living environment and fostering a strong sense of community. Thank you to Tiffany Reno, Rachael Bedsole, and the entire Cypress Village team for all that you do. I would highly recommend Cypress Village to anyone looking for a community with exceptional staff and outstanding service.

I recently went to Cypress Village and was blown away by the staff that works in the dining room. They are such quality employees who take the time needed to make sure the guests are well taken care of. The care and commitment they provide to the residents is exceptional. I highly recommend Cypress Village.

Having lived at Cypress Village for almost a year I can say that I made the right decision to move here. The friendliness of the residents makes this a good place to live, but the care we receive from all the staff makes the real difference. The ladies at the Concierge Desk (Michelle, Shelly, Carolyn, Becca, Nancy) look after us and frankly spoil us. The maintenance staff is quick to respond and good at what they do, especially Brandon and Mike. No matter which of the restaurants you choose to dine in there are staff who go out of their way to not only provide professional service but to be positive and cheerful while doing it. While reluctant to name people for fear I will leave someone off, there are standouts I wish to mention. In 4600 Lakeside, LaToya, Addison, Adrianna, and Tyreek are always wonderful. Courtney, Austin, and Payten are great to see in Middleton's. Loon’s Nest has a casual and welcoming ambiance fostered by Pia, Anthony, and Cruziel. Environmental Services not only helps keep my apartment clean, but they care so well for all of the public areas. The notable thing about all the staff at Cypress Village is that they do not seem to be here solely to do a job but to cheerfully do so and make this a wonderful place to live.