Consulate Health Care of Tallahassee

I went to Consulate Health Care of Tallahassee for rehab. A section of it is for nursing home, and another section is for rehab. The most exciting thing when I first got there was the fact that the bed goes up and down so I can get to my wheelchair. That was really good. I felt like they were understaffed and overworked. It wasn't too bad, and part of it was that I could do some things for myself. It also depends on which aide happens to have your home that week. They were sometimes pushed to their limit because there are other residents that needs to be up and dressed early for their appointments. Sometimes you'd have to wait for a long time for an aide because they're understaffed. At the beginning of the month the meals were great, but at the end of the month they were not so great. It was like they're filling in with leftovers until the money comes in again. I participated in some of their trivia activities, bingo, and I thought their therapists were absolutely wonderful. I was really impressed with all of them and that within two days I was out of bed and in my wheelchair, going to therapy every day. I thought it was an attractive community.

My step dad was brought to this place and he came in with mobility and apparently they was not getting him out of bed he contracted in the knees the little time he was there, he developed something in his mouth while there and all his belongings was not returned and still missing that had his personal information. Me being trained in nursing and seeing when they got a talking mobilized man then from there down spiral no more talking like normal and contracted I would refer a dead dog here because they do not do their job n it's no way he should have been contracted period.

I live out of state. When I called Consulate Saturday morning about 7:00 am. I called to speak to my relative. First of all, the operator did not identify herself, she was rude, told me that they are busy, also she asked me was my relative at that facility, I waited on the phone for over ten minutes waiting for response from operator. When she finally answered, She said is my relative there at Consulate. I heard her speaking to another person over the phone, while I was waiting for about a few seconds, then she said my relative must be on the other side. I tried to ask her her name, then I said I would like to speak to Nursing Supervisor. As I type this review, I am still holding on the phone., waiting for Nursing Supervisor. All calls should be monitored so that, communication, politeness, truthfulness should be promoted as well as training promoted. It is over 45 minutes. I am still waiting for Nursing Supervisor to pick up phone. NO RESPONSE, yet. Maybe the operator just put me on hold because, I asked for Nursing Supervisor. MORE TRAINING IS DEFINITELY NEEDED!!! No I will not suggest this a place for your loved ones!!!

I find Consulate just fine. My husband is totally bedridden. He's terminal, and he does not get out of his bed at all. I like the care that my husband is having most of the time. Everybody is very nice. They need to improve on the food though. It is not very good. It is awful. However, I will recommend them to others.

have a relative there and have seen injuries go unnoticed and not reported until it got bad. Food is overcooked. Patients sit around in one room and watch TV majority of the time. High turn over of staff.