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Bridgeport Senior Living - Port Springs

4.7 (22 reviews)

Altamonte Springs, FL

Assisted Living and Memory Care in Altamonte Springs, with spaces to feel at home and support for your next chapter.

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About this community

Bridgeport Senior Living - Port Springs is a senior living community in Altamonte Springs, Florida. Contact the community to learn about its care options, services and availability.

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Care options
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Community reviews
22

Key amenities

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Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Board and Care

Residential care with help for daily living and personal routines.

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“We were thoroughly impressed with all the staff, especially the house administrator Ashley Lemire. She was always available for any questions and concerns that come up. Ashley also expressed compassion during the conversations and made us feel comfortable with living situation for my grandma. Edith and Gislaine were exceptional…”
Community review · 2025

Pricing & residences

Current pricing

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Resident & family reviews

4.7 · 22 reviews

We had high hopes when we moved my mother to Bridgeport, her third one in Orlando. She previously lived at Vivant in Maitland, and we liked them, though they ultimately closed their doors. It’s obvious that other people in the community have had good experiences with Bridgeport, so we chose them, thinking we would too. Initially, we had confidence in their care for Mom, though ultimately we were greatly disappointed. All went smoothly and as expected for nearly a year at Port Cardiff. My family lives in NC, so having the staff provide regular updates and photos of Mom to us via text messages…

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We had high hopes when we moved my mother to Bridgeport, her third one in Orlando. She previously lived at Vivant in Maitland, and we liked them, though they ultimately closed their doors. It’s obvious that other people in the community have had good experiences with Bridgeport, so we chose them, thinking we would too. Initially, we had confidence in their care for Mom, though ultimately we were greatly disappointed. All went smoothly and as expected for nearly a year at Port Cardiff. My family lives in NC, so having the staff provide regular updates and photos of Mom to us via text messages and phone calls was very helpful. Then, things went downhill quickly. First, it was poor communication from the home administrator and staff. Regular phone calls and texts disappeared. Any follow-up on our end was met with excuses. When we visited Mom, we noticed they hadn’t been bathing her properly — shampoo was caked in her hair because they hadn't rinsed thoroughly. Also, they had stopped cutting her hair, though no one from Bridgeport alerted us. Mom is incontinent, and we noticed the staff was not changing her briefs regularly. The urine sometimes soaked through her brief and into her pants. There was also a lack of cleanliness in her bedroom and bathroom – dust on the ceiling fan and furniture, as well as debris and dirt on the floor, etc. The upkeep of the entire home had diminished as well. We communicated our concerns to the management. They apologized and said these errors were unusual at Bridgeport. They assured us everything would be addressed. Things appeared to get better in some ways. Mom’s hair was washed more thoroughly. Her room and bathroom were cleaned more thoroughly as well. The home, in general, appeared to be better cared for. When we spoke with one of the caregivers, they complained to us that we were "special" and that the caregivers were now having to do "extra work" because of the concerns we raised about Mom's care. They said management tightened many of the caregiving and cleaning protocols, forcing the staff to work harder as they raised their standards and efforts. Wow. To top it all, a Bridgeport caregiver broke Mom’s right pinky finger and bruised her left hand when they were “helping” her up from a chair. (We've come to learn that staff trained properly in dementia care conduct transfers to a standing position by holding under the resident's arms rather than by holding their hands.) Mom sat at home with her hand injuries for three days, with no medical professionals seeing her until my brother took her to a local urgent care to receive X-rays and treatment. Poor care, avoidable injuries, and negligence -- not what we expected at all from the company that is “raising the bar” on personalized dementia care. There are some kind people who work there. Though this fact doesn’t outweigh the harm Mom has suffered under Bridgeport’s care. In short, please use caution when considering Bridgeport.

We were thoroughly impressed with all the staff, especially the house administrator Ashley Lemire. She was always available for any questions and concerns that come up. Ashley also expressed compassion during the conversations and made us feel comfortable with living situation for my grandma. Edith and Gislaine were exceptional caregivers. Their positive attitude and outlook made for a pleasant experience. We are grateful for the care they provided. The house itself was always well maintained, clean and safe. We were welcomed to visit as much as we wanted.

My mom spent the last 3 yrs of her life with Bridgeport Senior Living and it was a good experience for her - and me. She was visibly relaxed from the moment she moved in and I no longer worried about her care when I traveled. Ashley took care of our every need and is a great communicator. And Millie became my mom's favorite caregiver. I highly recommend this group if you are looking for a home like setting. The care is much more personal and it is safer than typical "facilities ". At least that was our experience. Can't say enough good things...

More recent reviews

We found Bridgeport Senior Living after having gone through two less than ideal homes for my father. It ended up being a perfect fit for him. The staff were patient and caring and the Administrator, Amber, was truly an angel. She spent time with him regularly and helped keep his spirits up. When he took a turn for the worse, she was so helpful coordinating medications and hospice and made sure to be with him when we couldn’t be. Highly recommend Bridgeport Senior Living for your loved ones.

Our mother/mother-in-law has been living at Bridgeport for almost two years. We are very happy with the care she receives and how comfortable, safe and loved she feels here. When her dementia was too much for us to handle by ourselves, we began looking for options. The first time my husband and his mother looked at the house she was pleased and comfortable with moving there. The director, Ashley is attentive, quickly communicating any concerns but also sharing fun pictures and happy moments. The staff are friendly and caring to the extent that my mother-in-law has formed friendships with them. They are also medically well trained, especially regarding memory care. The house feels like a home, not a facility. The residents eat together, share weekly activities of crafts, puzzles, music, etc. We are blessed and thankful for Bridgeport and especially for the director, Ashley.

We had to make the difficult decision to find mom a small memory care home. Working with the management and staff at Port Maitland was a good change from past assisted living facilities. We were grateful. Their team worked with us to provide good care for mom. They listened to our concerns and responded. I would recommend. I’m

I cannot say enough wonderful things about Bridgeport Senior Living. I first learned about them from a dear friend who had entrusted her mother’s care to Bridgeport, and I am forever grateful for that recommendation. Several years ago, my mom required emergency medical procedures that led her to rehab. With her dementia, she struggled to participate in therapy and quickly became bedridden. During the height of COVID, when I couldn’t even visit or help, I felt like I was losing her a little more each day. Bridgeport truly became an answer to my prayers. They welcomed her with open arms, cared for her like family, and gave her the dignity and love she deserved. With their patient, compassionate care, Mom regained her ability to walk and enjoyed several more years of life surrounded by people who genuinely cared for her. After her passing, my dad, who had been living in assisted living, began to decline as his dementia progressed. Once again, I prayed for the chance to place him in such capable and loving hands. That prayer was answered when an opening became available at Bridgeport. Soon it will be two years that Dad has been living there, and I couldn’t be more thankful. He is happy, safe, and at peace. Even though he doesn’t speak English, the staff go above and beyond to understand his needs and make him feel loved. He is such a sweet man, and it warms my heart to see how much the staff care for him and how much he cares for them in return. Bridgeport Senior Living is more than a memory care facility; it is truly a home filled with kindness, respect, and love. I will always be grateful for the way they have cared for both of my parents.

We recently transported a resident from Bridgeport Senior Living to a movie outing, and their staff was incredibly helpful and friendly. They made the process smooth and ensured the resident’s comfort. It was a pleasure working with such a caring team!

What families highlight

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Location & neighborhood

404 Spring Valley Rd, Altamonte Springs, FL 32714
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