Aviata at Ridge Haven

Worst place ever… the staff do virtually nothing!! Brought remote with no batteries in it to nurse desk asking for batteries.. they left, came back k and said they don’t have any… said they would do a work order and left. Didn’t even ask what room!!! No communication at all…. Just sloppy..

The Team atmosphere at AVIATA At Ridge Haven is so caring and professional. When there is an issue They respond super fast.

Physical Therapy was awesome they helped me walk again. I would come back for rehab

I'm not at all happy with the hospice respite care my husband received. He has mild dementia and is impulsive. At Avita he received no attention. There was no attempt to have him socialize. No attempt to coax or assist him to eat. No physical therapy When he rang for assistance there was no rush to help him toilet. He fell. Possibly because he needed to go to the bathroom. They did not X-ray him until two days later. He has a broken hip. He is back in the hospital. Furthermore the facility did not look very clean. His bathroom was not very clean. The floor of his room also was not clean. 😢

The overall staff has very little care for the residence there. There are less than 5 staff that are kind and try every time to assist the needs that on a daily basis are not met. My mother is a resident there and every time I go, she is laying in filth, her others and floor covered in waste. This has to stop. There is zero compassion or love of the job abd what it is that they are there to do for some residence who have no one.