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Arcadia Health and Rehabilitation Center

3.3 (90 reviews)

Pensacola, FL

Assisted Living and Memory Care in Pensacola, with spaces to feel at home and support for your next chapter.

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About this community

Arcadia Health and Rehabilitation Center in Pensacola, Florida, lists skilled nursing, rehabilitation, cardiac management, and Alzheimer’s and dementia care among its services. A third-party facility profile also describes memory care, long-term care, and support for post-surgical recovery and stroke rehabilitation. The center’s service information identifies broad care areas but does not detail particular nursing tasks, cardiac procedures, dementia-care approaches, or eligibility requirements.

The third-party profile describes rehabilitation as including physical, occupational, and speech therapy. These are the therapy disciplines named in the available information; specific schedules, techniques, and treatment timelines are not provided. The center says its interdisciplinary team works with residents and families to identify care needs, preferences, and goals. Its website also describes the team’s role as supporting residents in maintaining and improving function, without outlining a standard care pathway.

Read more about Arcadia Health and Rehabilitation Center

A third-party profile lists private and semi-private rooms and mentions outdoor grounds and an activities program. It does not name specific activities or say how often they occur. The center’s own service list includes Esteem Salons. Its website does not describe room layouts, dining, or further details about the outdoor areas or activities, so the available descriptions offer only a general picture of these features and living arrangements.

For people arriving after a hospital stay, the center says physicians’ medication and treatment orders communicated at discharge are implemented to support continuity of care. After admission, the interdisciplinary team works with the resident and family to discuss care needs, preferences, and goals for the stay. Within the first few days, residents and families are invited to a care-planning conference. The center says the meeting covers care needs, discharge planning, and progress toward goals.

The center identifies itself as faith-based and says prayer is included in care planning. It says staff can assist with admission paperwork within the first 24 hours. Electronic forms with e-signature can also be sent by email, including when someone is still at the hospital or has a busy schedule. Questions about insurance benefits and the stay may be raised during the paperwork process or at any time during the stay, according to the center’s admission information.

The listed admission documents include active medical insurance and Medicare or Medicaid cards, a pharmacy prescription-coverage card, photo identification, and a Social Security card. The center also lists advance directives, do-not-resuscitate paperwork, powers of attorney for medical, financial, or durable matters, and guardianship documents when applicable. These details describe the paperwork families may need to prepare alongside discussions of care planning and services.

Starting at
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Community size
170 residents
Take a look
6 photos
Community reviews
90

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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“Today I came to visit my aunt who is in Arcadia for Rehab. The nurse Antonio had brought her in her medications and was very thorough in explaining everything to her. He actually sat and spoke with her like a human and not just another patient. This brought comfort to us knowing that she is being cared for not just by a nurse…”
Community review · 2025

Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

3.3 · 90 reviews

My mother was diagnosed with brain cancer and was sent here after her brain surgery to get her right side working. I am in another state. She has sat in her own excrement for long periods of time with no help from the nurses. The nursing station doesn’t answer the phone. The operator doesn’t answer the phone. I left a message for the social worker - no call back. I left a message for the medical director - no call back. And when I say doesn’t answer the phone - I’ve been calling every day for a week multiple times and there is no answer.

There is a lot problems with communication skills The nurses take hours to respond if you are in need and some of them never show. I came for rehab which I have learning on my own . I should pushed it to stay in West Florida rehabilitacion. Some nurse didn't even care to learn that she can help others. Since that is her job . To respond they take forever or they just don't. Very sad place for rehab

This place is horrible to elderly people! My sister is in this place and they have not treated her very well, She gets out tomorrow and now the man that was suppose to transport her home came in and said he can't do it ! She can barely walk with a walker so we went out and bought a wheelchair for her but still looking for a way to get her home! They have told her three different time when she is going home and the food is awful even if you get it! They have no coffee in the morning and the same breakfast every day! I will be sure and let any of her doctors know how terrible this place is.

More recent reviews

Arcadia has plummeted in style and warmth. There are a few nurses who have beautiful hearts and truly care about patients. All residents are left in the hallway in the middle of the hall or outside their doors. They are completely forgotten. Wouldn't it be great if there was x-mas music was playing in the hallways, any simulation would be great! Several items were stolen from her room. The dresser was broken with both handles hanging by 1 screw. There is an alarm that rings in the hallway 24/7. Thetr is not 2 chair in our room. The trays in the room are extremely cheap. There is wood coming off the walls at the entrance of her door. There is no stimulation to help these patience. 16 yrs. ago it was incredible. I had a Keurig in my room. I was fed in my room beautiful meals. Yoday the the OTs and PTs are not enthusiastic about therapy. This home is absolutely horrible. The head nurse is completely rude and unprofessional. Arcadia should be closed. Pray for them.

If I could give a 0 star I would. My mom was here for the last few weeks doing therapy for an artery bypass surgery . Today I signed her out against dr orders bc the staff almost let her die last night refusing to give her a breathing treatment while having an asthma attack. My mom literally told me she felt she was about to die . When talking to them today they stated she was having a panic attack , she’s 75 she knows the difference in the 2. They refused her medical treatment for 25 minutes before giving her a breathing treatment . The room was never cleaned only trash emptied . There were a few good staff like Corey but majority was not. I wouldn’t recommend this place to rehabilitate my dog let alone my mother .

Today I came to visit my aunt who is in Arcadia for Rehab. The nurse Antonio had brought her in her medications and was very thorough in explaining everything to her. He actually sat and spoke with her like a human and not just another patient. This brought comfort to us knowing that she is being cared for not just by a nurse but someone who shows a genuine compassion for what they do.

My Dad is currently recouping from surgery at this facility. I tried for this place because of high rating and close by. There are a few good caregivers there that dial in to a patient's needs. Sadly I feel like there's a bunch of cooks in the kitchen but a lot of confusion, which has made me have to alert all workers what my Dad is not getting n needs. Proper exercise and cleanliness to help with healing. Communication and staff n patient being in a frame of mind of motivation and taking daily steps, not regressing treatment to heal. I'm thankful but I pray that my concerns have been needed because I believe my Dad can come out much stronger with the proper support and treatment ❤️ all respect to the hard workers trying to make a difference in this facility.

From Social Services, Nursing, physical therapy, Occupational therapy, the food, just in general and overall this my be an older facility, but one of the the best in Pensacola.

What families highlight

  • Compassionate nursing and CNA care
  • Effective physical and occupational therapy
  • Engaging activity program (parties, music, excursions)
  • Supportive social-work and case-management services
  • Clean facility areas maintained to regulatory standards

Highlights summarized from community reviews.

Location & neighborhood

10095 Hillview Dr, Pensacola, FL 32514
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Sources