Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
Learn moreApopka Health and Rehabilitation Center
3.9 (138 reviews)Apopka, FL
Skilled Nursing in Apopka, with spaces to feel at home and support for your next chapter.
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Apopka Health and Rehabilitation Center is a senior living community in Apopka, Florida. Contact the community to learn about its care options, services and availability.
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- 138
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“I have visit Apopka Health and Rehabilitation my friend is there now. The staff is so nice and friendly.They have a lot of wonderful activities.They celebrate every month different Holidays they keep the place nice and clean lm looking forward to going there after my Surgery it a nice place to be to recuperating 🙏🏻👍👏😀”
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Resident & family reviews
3.9 · 138 reviewsI am trying to obtain information about a fall involving my father at this facility and have not received a response despite multiple attempts. I am requesting the incident report and care details surrounding the event. I would appreciate a prompt response from administration to address this matter. No Call No email response or nothing! My Father passed away within a week here btw!
Sorry we didn’t read reviews before choosing this facility. The facility is beautiful with lots of activities for the patients,, but there were very very very few staff members we encountered that treated my husband with care..he was there because of recent hip replacement and was unable to get in and out of bed by himself., From day one nothing but problems.,anytime my husband rang for someone to help him it would take 30 minutes or more for someone to come.. a simple request to use the bathroom was a challenge…On more that one occasion while I was visiting I literally had to go looking for…
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Sorry we didn’t read reviews before choosing this facility. The facility is beautiful with lots of activities for the patients,, but there were very very very few staff members we encountered that treated my husband with care..he was there because of recent hip replacement and was unable to get in and out of bed by himself., From day one nothing but problems.,anytime my husband rang for someone to help him it would take 30 minutes or more for someone to come.. a simple request to use the bathroom was a challenge…On more that one occasion while I was visiting I literally had to go looking for someone to come help., Meds not given at proper time, no staff to help you, Beware I hope future patients will be treated better….
I’m sharing this review so others can make informed decisions when choosing care for their loved ones. While there were some positive elements—particularly certain therapy staff and activities—the overall experience raised serious concerns around communication, safety, and care coordination. The patient was my 87-year-old grandmother, admitted for short-term rehabilitation. This facility is located in a well-regarded area and was considered one of the top recommended rehabilitation options outside of the hospital system. However, the level of care did not reflect those expectations. Basic…
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I’m sharing this review so others can make informed decisions when choosing care for their loved ones. While there were some positive elements—particularly certain therapy staff and activities—the overall experience raised serious concerns around communication, safety, and care coordination. The patient was my 87-year-old grandmother, admitted for short-term rehabilitation. This facility is located in a well-regarded area and was considered one of the top recommended rehabilitation options outside of the hospital system. However, the level of care did not reflect those expectations. Basic services, including transportation, were inconsistent and unreliable. Communication was a significant issue throughout the stay. It was extremely difficult to reach staff, and follow-up was often lacking. We were left to repeatedly call for updates, with little proactive communication from the care team. There appeared to be a disconnect between departments, including nursing, administration, and social services. There were also concerns with professionalism and responsiveness from certain staff members, including Frances Messina (M-E-S-S-I-N-A), who served in a leadership nursing role during part of the stay. Interactions were often uncooperative, and there was a lack of transparency and support when attempting to discuss care plans or patient needs. A particularly serious concern involved infection control and patient safety. There were multiple instances where staff did not appear to follow proper protective measures, such as wearing gloves when providing care. Subsequently, there was a noticeable spread of COVID-19 within the facility. My grandmother contracted COVID during her stay—on her birthday—and within a short period, multiple individuals in the same hallway and unit were also affected. This raises concerns about adherence to infection prevention protocols. Safety and supervision were also problematic. Patient rooms were not secured, and there were instances where other patients were able to enter rooms freely. In one situation, a staff member unknown to my grandmother entered her room during early morning hours and requested care without prior introduction or clear communication. This caused confusion and distress, particularly given her cognitive condition.
More recent reviews
I have visit Apopka Health and Rehabilitation my friend is there now. The staff is so nice and friendly.They have a lot of wonderful activities.They celebrate every month different Holidays they keep the place nice and clean lm looking forward to going there after my Surgery it a nice place to be to recuperating 🙏🏻👍👏😀
My grandfather is here... the nurse barely came to check on my grandfather, I've been here for 2days waiting on a doctor. the doctor did not show up... I had to ask for his dinner plate, If I didn't ask, he would not have received his dinner plate.. Staff is not very friendly...
I'm worried about my mom being here. It seems like such a nice place, but last night I almost lost my mom. She thankfully was alert enough to call 911 to help her. Everytime she asked for help she was told it would be an hour and time kept passing. She had life saving emergency surgery the same night and I was told she would have DIED if not for this surgery. THIS IS JUST A BRIEF UPDATE LAST WEEK MY MOTHER WAS TOLD THAT SHE IS NO LONGER ALLOWED TO CALL 911. SHE WAS GOING TO CALL 911 BECAUSE SHE WAS AN EXTREME PAIN AND SHE WAS TOLD BY A CHARGE NURSE THAT THEY WOULD GET HER SOME BOXES SO THEY COULD PACK HER STUFF UP. WHEN MY MOTHER ASKED WHY, SHE WAS TOLD THAT SHE CALLS 911 TOO MUCH, AND THAT THEY WERE GOING TO PACK UP ALL HER STUFF AND THEY WOULD NO LONGER BE ABLE TO HOLD HER ROOM FOR HER. THIS IS A ROOM THAT MY MOTHER PAYS FOR. ACCORDING TO FLORIDA STATE LAW THEY ARE NOT ALLOWED TO TELL A PATIENT THEY CANNOT CALL 911. MY MOTHER DOES NOT ABUSE IT, SHE'S ALMOST DIED IN THIS FACILITIES CARE AND THAT'S WHY SHE DOESN'T TRUST WAITING WHEN MOMENTS OF EXTREME PAIN HAPPEN. THIS HAS BEEN REPORTED TO CHILDREN AND FAMILY SERVICE AND I WOULD LOVE FOR THE NURSE WHO TOLD MY MOTHER THAT, TO BE BALLSY ENOUGH TO GIVE ME A CALL AND TRY TO BULLY ME. A NON-SICK NON ELDERLY PERSON. THIS PLACE IS A DISGUSTING DISGRACE.
My mom spent 3yrs3mos in long term at Apopka Health and Rehab before passing away. When I first toured the facility I was in awe with the newness and pretty decor. But as time went on, it did not matter how new or pretty it was. Over my mom’s time there, she had multiple issues with CNAs not doing their jobs. At times, she would wait as much as an hour for someone to come and take her to the bathroom. She had a CNA tell her there was no hot water so she didn’t have to give her a shower….I could go on and on. I had to file multiple grievances and at one point filed a complaint with the State, at which they found violations. My Mom was misdiagnosed by the psych team and prescribed medication, without letting me know. I also think they had my mom mixed up with another resident with the same first name. I requested her medical records and found multiple wrong information entered into my mom’s chart. After bringing it to the nursing staff and Director at that time , they never took responsibility and pretty much blamed my mom for the situation. I will say there were a small handful of CNAs and Nurses that were dedicated and cared about you love ones. I always knew my mom would have a good day if she had one of them. Also, the front office staff were great! So my suggestion is if you plan on putting your loved one here or any nursing home….you need to keep an eye on them. Be present, visit often and at different times of the day. Good luck!
AWESOME, I RATE A 12 ON A SCALE OF 1 TO 10 !!!!! THE CARE WAS AWESOME !!!! MARY LEE LEADS THIS INCREDIBLE TEAM TO SUCCESS !!!!! I HIGHLY RECOMEND !!!!!!
What families highlight
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